Privacy Policy

Last Updated: January 13, 2025

At Edw4rds Inc. ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Schedule consultations or book appointments
  • Subscribe to our mailing list or SMS communications
  • Contact us via email, phone, or text message
  • Engage with our services

This information may include:

  • Name
  • Email address
  • Phone number (including mobile number)
  • Business name and information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

SMS/Text Messaging Disclosure (A2P Compliance)

By providing your mobile phone number and opting in, you expressly consent to receive automated marketing text messages from Edw4rds Inc. at the phone number provided. Consent is not a condition of purchase.

Sender Identification:

  • Messages may be sent from "AI Assistant" or "Edw4rds Inc."
  • AI Assistant is an automated messaging system operated by Edw4rds Inc.
  • All automated messages are sent on behalf of and authorized by Edw4rds Inc.

Message Details:

  • Message frequency varies based on your engagement and our campaigns
  • Message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages

How to Opt-Out:

  • Reply STOP to any text message to unsubscribe from future messages
  • Reply HELP for assistance
  • Contact us at sam@edw4rds.com or call us if you need additional support

Your mobile number will be:

  • Used solely for sending you text messages you've opted into
  • Stored securely and never sold to third parties
  • Removed from our SMS list immediately upon your request to STOP

Supported Carriers: Our SMS services are compatible with all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. For a complete list of supported carriers or if you experience issues, please contact us.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your requests and respond to inquiries
  • Send you appointment confirmations, reminders, and follow-ups
  • Send marketing communications (email and SMS) you've opted into
  • Improve our website and services
  • Understand how you use our services
  • Develop new products, services, and features
  • Communicate with you about updates, offers, and news
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Email marketing platforms
  • SMS/text messaging platforms
  • Customer relationship management (CRM) systems
  • Appointment scheduling systems
  • Website hosting and analytics providers
  • Payment processors

These service providers are contractually obligated to use your information only to provide services to us and to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you opt out of communications, we will promptly remove your contact information from our active marketing lists.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You may request access to or correction of your personal information by contacting us at sam@edw4rds.com.

Opt-Out of Marketing Communications

  • Email: Click the "unsubscribe" link in any marketing email
  • SMS: Reply STOP to any text message
  • General: Contact us at sam@edw4rds.com

Note: Even if you opt out of marketing communications, we may still send you transactional or administrative messages related to services you've requested.

Data Deletion

You may request deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or administrative purposes.

Do Not Track

Some browsers support a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

6. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and related regulations. We will only send you text messages if you have provided express written consent to receive such messages. You may revoke your consent at any time by replying STOP to any message or by contacting us directly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at sam@edw4rds.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

By using our services and providing your contact information, you acknowledge that you have read and understood this Privacy Policy.